How to Become a Client?
Three Simple Steps to Become a Client
Step 1
Personal Meeting
The first step is to meet in person, where we will tell you more about our organization, our values, and our goals.
We will review your life situation, your needs, the objectives of the assistance, and your expectations of us as your assistance provider.
The initial meeting can take place at your home, at one of our offices, or digitally. The meeting usually takes about 2 hours.
If you do not already have an assistance benefit, we will instead go through the application process and explain how to apply for personal assistance benefits.
Step 2
Tailored Solution
The second step is that we work together to create a tailored solution for your support needs based on the information gathered during the first meeting.
Depending on the extent and specific requirements of your personal assistance, this may be completed during the same meeting or at a separate follow-up meeting.
At this stage, we finalize the budget to ensure there are sufficient assistance-related expenses covered for your needs.
We also review the need for recruitment and whether the approved assistance hours are adequate based on your support requirements.
Everyone’s needs are unique, but the goal is to make your personal assistance as customized to your individual needs as possible.
Step 3
Contract Agreement
If everything feels right, the third step is to sign a service agreement between you, as the recipient of personal assistance, and our company.
We also establish a power of attorney that authorizes us to act as your representative regarding your assistance benefit with your local municipality or the Swedish Social Insurance Agency (Försäkringskassan).
After that, we handle all the administrative tasks related to transferring your assistance benefit.
We will also review any notice periods with your current provider to ensure that everything is managed correctly and professionally.
A transition can sometimes happen immediately or take several months, depending on the situation.
mer om att bli kund
Vad sker innan uppstart av assistnasen vid byte av bolag
Att byta assistansbolag kan ibland upplevas som en utamning om man inte gjort det tidigare eller om det var längesedan som det skedde sist. Var inte orolig, på det hela så är det en väldigt enkel process.
För det första ska bytet till 2U Assistans kännas rätt vilket det förhoppningsvis gör efter uppstartsmötet. Om man väljer att byta till 2U Assistans så upprättas ett uppdragsavtal, en fullmakt samt andra nödvändiga blanketter för en kommande flytt. Vi stämmer av eventuell uppsägningstider på befintligt bolag så allt sköts på ett korrekt och proffisionellt sätt. En övergång kan ibland ske på dagen och ibland vara flera månader framåt i tiden, allt beror på situationen.
Om man väl valt att byta till 2U Assistans så påbörjas alla nödvändiga förberedelser inför övergången.
Detta sker alltid innan uppstart av assistansen
• Upprättar anställningsavtal till assistenter
• Lägger in assistansberättigad och assistenter i AiAi
• Skapar ett grundschema tillsammans med kundansvarig
• Påbörjar rekrytering vid behov
• Skickar ut webbutbildning IfA/Synka personlig assistent
• Ev. andra nödvändiga utbildningar på önskemål
